Welcome to Citizens Advice Ipswich.
On this website you can find out more about Citizens Advice Ipswich, how to contact us, online advice and information, volunteering for us and our campaigning and fundraising work.
Owing to re-wiring works affecting our Reception and Interview Rooms on the ground floor, we will be CLOSED to drop-in clients on Tuesday 9 April and Wednesday 10 April. We will be running a reduced service on the Thursday and Friday. Pre-booked appointments will all go ahead. The works should only take a week and the electricians are working over the weekend to make sure that we are up and running by Monday 15th. Apologies for any inconvenience.
We ask clients to acknowledge that we are a local charity and our General Advice Service is almost entirely run by volunteers; clients will be seen on a first come first served basis.
Please note, we are busiest on Monday and Tuesday mornings.
1. A level 1 assessment to work out with you your best next step(s). This brief assessment (lasting between 10 – 30 minutes) is to work out if you need an appointment to look at your issue in more depth or if we can give you the help that you need straight away. The assessment can be done in person (using the drop-in service) or on the telephone using the AdviceLine number below.
2. Following the level 1 assessment, where an in-depth advice session is needed, a level 2 appointment with an adviser or specialist adviser will be made.
19 Tower Street,
AdviceLine: 0300 330 1151
|Level 1 Assessments||9:30am-2pm||9:30am-2pm||9:30am-noon||9:30am-2pm||9:30am-2pm|
|Level 2 Appointments||9:30am-4pm||9:30am-4pm||9:30am-noon||9:30am-4pm||9:30am-4pm|
|Digital Support Drop In||10am-2pm||10am-2pm||10am-2pm||10am-2pm||10am-2pm|