Citizens Advice Ipswich has tried to ensure that the information on this website is accurate. However, Citizens Advice Ipswich will not accept liability for any loss, damage or inconvenience arising as a consequence of any use of or the inability to use any information on this website. Citizens Advice Ipswich endeavours to provide a service of the highest quality. However, we cannot guarantee that our service will be uninterrupted or error-free. We are not responsible for claims brought by third parties arising from your use of this website.
Citizens Advice Ipswich assumes no responsibility for the contents of linked websites. The inclusion of any link should not be taken as endorsement of any kind by Citizens Advice Ipswich, of the linked website or any association with its operators. Further, we have no control over the availability of the linked pages.
Material on this website, including text and images, is protected by copyright. It may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal, non-commercial use. Prior written consent of the copyright holder must be obtained for any other use of material. Copyright in all materials and/or works comprising or contained within this website remains with Citizens Advice Ipswich and other copyright owner(s) as specified. No part of this site may be distributed or copied for any commercial purpose.
Image galleries that provide links to advice subjects on our advice pages are populated with images courtesy of Stocksnap. All photos on StockSnap fall under the Creative Commons CC0 license. Our thanks to Stocksnap and photographers for their benevolence.
Citizens Advice Ipswich complies with the Data Protection Act 1998 (the “Act”). For the purposes of the Act the Ipswich and District CAB is the Data Controller.
Citizens Advice Ipswich is committed to safeguarding your privacy, while providing a high quality of service. Citizens Advice Ipswich will treat your personal information as confidential and your details will not be given or sold to anyone. We will use the information collected online to help us understand more about how our site is used by visitors, and to develop and enhance our services to you.
Your personal information
When you provide us with personal information, we take steps to ensure that your information is treated securely from the time we receive it. Citizens Advice Ipswich makes every effort to ensure the security and integrity of emails on our systems. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information after we’ve received it, Ipswich and District CAB cannot ensure or guarantee the security of information when it is being transmitted.
Email privacy and confidentiality information
Citizens Advice Ipswich is covered by the Data Protection act and is a member of Citizens Advice which electronically processes the personal information. Citizens Advice will treat your personal information as confidential. Your personal details will not be given to anyone else without your prior consent or sold to anyone. Citizens Advice will keep your email electronically for reference and audit purposes. Your email may be used for anonymous statistical reports to funders with the aim of improving the service provided to all clients by Citizens Advice.
Internet email is a way of making general enquiries but it is not a secure way to send personal information. Citizens Advice makes every effort to ensure the security and integrity of emails on our systems. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information after we’ve received it, Citizens Advice cannot ensure nor guarantee the security of information when it is being transmitted.
Citizens Advice will return information to the email address of the sender only. If an email from Citizens Advice contains sensitive personal data about you, Citizens Advice will only send with your consent and will protect it by encrypting it. It is the sole responsibility of the sender to secure the privacy of this correspondence.
Emails from Citizens Advice may be confidential and are intended solely for the use of the individual to whom they are addressed. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error.
If you are concerned about confidentiality then please contact us by phone or in person.
Under the Data Protection Act 1998, we need your consent to store your personal details.