Money Adviser / Debt Caseworker
Contract: Initial 12 month contract
Salary: Negotiable depending on accreditation and experience
Hours: Up to 37.5 hours per week (PT or Job share considered)
Closing Date: Friday 11th August 2017
Interview Date: Thursday 17th & Friday 18th August 2017
Ipswich Citizens Advice is looking for an experienced and well organised Money Adviser/ Debt Caseworker to join our expanding Money Advice Team.
The successful candidate will provide an in-depth casework service to the organisation’s clients working face to face as well as by telephone. You will therefore need a good working knowledge of money and debt advice, the ability to prioritise cases efficiently and the ability to work as part of a team.
Ideally, you will be a qualified Debt Relief Order Intermediary although this is not essential it is expected you will have reasonable experience to enable you to work towards achieving this status.
For application forms please contact: Sam Darr – Admin Support Assistant
Tel: 01473 219770
or Contact: via this website
For informal discussion please contact: Nelleke Van Helfteren – Deputy Manager
Tel: 01473 219772
or Contact: via this website
Address: 19 Tower Street
Citizens Advice Ipswich is spreading the word about scams to help stop more people across Ipswich from being conned.
The charity is taking part in Scams Awareness Month, a campaign encouraging people to report and talk about scams that starts on Saturday 1 July.
The drive to get more people reporting scams comes as national Citizens Advice reveals a 17% increase in people being scammed after purchasing ‘phantom goods’.
The scam works by conning shoppers into buying high value items, namely online, which turn out not to exist. The average loss was £1,100.
People were most likely to be scammed when buying cars, flights and furniture. Other ‘phantom goods’ included jewellery and cameras.
The Citizens Advice consumer service received 555 reports of ‘phantom goods’ scams during January and March 2017, compared with 475 over the same period the year before.
- Scams operating in the local area reported to Citizens Advice Ipswich over the past year include online adverts offering cheap loans,
- bogus cheap mobile phone contracts,
- cheap cosmetics bought online leading to additional sums for non-existent items being charged to bank account.
Nicky Willshere, Chief Executive of Citizens Advice Ipswich, said:
“Being scammed can ruin people’s finances.”
“People can lose significant amounts from phantom good scams, so it’s important they don’t rush into online purchases until they’re sure the seller is genuine.”
“During Scams Awareness Month we’re encouraging people to play their part in preventing scams by reporting them and telling others about them. People can also come and see us or call the Citizens Advice consumer service if they want advice on whether something is a genuine deal or a scam, or for advice if they have been scammed.”
Getting advice and report scams:
- Get advice on an offer you’ve had, or find out how you can get your money back if you’ve been scammed, from the Citizens Advice consumer service: 03454 04 05 06
- Report scams or suspected scams to Action Fraud: 0300 123 2040 www.actionfraud.police.uk