Citizens Advice Ipswich thanks volunteers for making a huge difference to people’s lives

Citizens Advice Ipswich is celebrating its volunteers who dedicate their time to solving people’s problems and making a difference to their lives.

Volunteers Week, which runs from 1-7 June, is themed ‘volunteering for all’ and the charity wants to highlight the work of its team, which helps people in the community struggling with debt, housing, benefit and employment issues among other issues.

The 60 volunteers at Citizens Advice Ipswich give up over 11,000 hours each year which adds up to around 230 per week. Last year we helped almost 5000 people with over 18000 issues.

The charity’s volunteers have played a crucial role ensuring people in Ipswich get the advice and support they need to get on with their lives.

Citizens Advice offers a wide range of voluntary roles including fundraising, advisers, administrators and trustees.

Nicky Willshere, Chief Officer , says “Our volunteers make a huge difference to people’s lives.

“They give up their free time to help people in their community, who may be going through problems, to get back on their feet.

“Volunteering is for everybody and it brings its own rewards. It’s a great way to meet people and learn skills.

“If you’d like to help people in your area and can spare a few hours, we’d love to hear from you.”

In our new group of volunteers who started with us this month, we have all ages and stages of life – two recent graduates, a student looking for volunteering experience during the vacations, newly retired folk and some others looking to learn more about Ipswich as a community.

Funmi, one of our recent volunteers found out about Citizens Advice through a leaflet at a Children’s Centre in the town. She started volunteering in October 2015 as she wanted to do something productive with her time while her children were in nursery. Funmi started as a volunteer administrator and went on to train as an assessor. She has since moved into paid employment in her professional field at Ipswich Hospital.

Funmi said: “You get more than you bargained for when you volunteer with Ipswich CAB! I have helped all sort of clients. No two cases are the same and you never get bored.”

Nicky Willshere commented: “though we were sorry to see such an enthusiastic member of our volunteer team move on, we also see this as part of our role as an organisation at the heart of Ipswich – skilling people up to get back into working in the local area.”

Nationally, 23,000 Citizens Advice volunteers help provide support in 2,900 locations across England and Wales – helping 2.7 million people every year.

Thanks to the contribution volunteers play in local Citizens Advice, 2 out of every 3 clients have their problem solved and 4 out of 5 say the advice received improved their lives.

If you’re interested in finding out more about volunteering with Citizens Advice Ipswich contact us via this website or call us on 01473 219770.