Tag Archives: Adviser

Citizens Advice Ipswich Outreach Adviser

Contract: Initially 12 months Fixed Term contract (subject to funding)

Salary: £17,000 (pro-rata)

Hours: 3 full days (7.5 hours) per week. (Part-time)

An exciting opportunity has arisen for two Generalist Advisers to join Citizens Advice Ipswich’s new ‘Connect for Health’ team, which will be providing generalist advice to clients through appointments in General Practitioners surgeries throughout the Ipswich area. The roles will be based in the Ipswich area and report to the Outreach Manager.

As an Outreach Adviser you will be working in GP surgeries throughout Ipswich, providing advice, help and support to clients referred to you by medical professionals. You will be part of an emerging team and will have the opportunity to help shape the new service provision ensuring that the high standards of Citizens Advice and our values and aims are delivered in a timely manner.

You will be a confident, self-driven and self-motivated individual with recent experience as a trained generalist adviser or have the ability to undertake intensive training to reach the required standard within minimum timescales. You will have excellent communication skills and be able to self-manage your workload and time. You will have a passion for making a difference in the communities where we have a presence by providing a top quality service for the people of Ipswich.

If you feel you have the relevant experience and would like to become part of this dynamic team please contact our Office Administrator – Administrator (Tel: 01473 219770 or via contact form on this site) for an application form.

If you would like to talk about the roles and where they sit within the Ipswich office please contact Nelleke van Helfteren Deputy Manager (Tel: 01473 219772) or Sally Oakley Outreach Manager.

Closing Date: Friday 8 March 2019
Interview Date: Thursday 14 March 2019

Vacancy: Money Adviser / Debt Caseworker

Money Adviser / Debt Caseworker

Contract:
Initial 12 month contract

Salary: Negotiable depending on accreditation and experience

Hours: Up to 37.5 hours per week (PT or Job share considered)

Closing Date: Friday 11th August 2017

Interview Date: Thursday 17th & Friday 18th August 2017

Ipswich Citizens Advice is looking for an experienced and well organised Money Adviser/ Debt Caseworker to join our expanding Money Advice Team.

The successful candidate will provide an in-depth casework service to the organisation’s clients working face to face as well as by telephone. You will therefore need a good working knowledge of money and debt advice, the ability to prioritise cases efficiently and the ability to work as part of a team.

Ideally, you will be a qualified Debt Relief Order Intermediary although this is not essential it is expected you will have reasonable experience to enable you to work towards achieving this status.

For application forms please contact: Sam Darr – Admin Support Assistant
Tel: 01473 219770
or Contact: via this website

For informal discussion please contact: Nelleke Van Helfteren – Deputy Manager
Tel: 01473 219772
or Contact: via this website

Address: 19 Tower Street
Ipswich
IP1 3BE

Vacancy: Generalist Advice Outreach Adviser

Contract: Initially 12 months Fixed Term contract (subject to funding)

Salary: £16,738.80 pro rata (£8.70 per hour)

Hours: 15 hours per week – 2 days a week (Tuesday, Wednesday) (Possibly changeable)

Closing Date: 17 February 2017

Interview Date: T.B.A

The Ipswich & District Citizens Advice Bureau is looking for a confident individual with recent experience as a trained Generalist Adviser. The post holder will need to be trained to Citizen’s Advice generalist adviser level and will be responsible for delivering Outreach ‘Drop-in’ advice sessions in at present 2 different areas in Ipswich.

The post holder will be required in the effective and efficient management of gateway and generalist advice service to clients in accordance with the CitA Membership and Standards Agreement, and to be committed to the CAB values and aims, well organised, confident and enjoy working on largely their own.

For application forms please contact: Sarah James- Ford – Administrator
(Tel: 01473 219770 or contact us via this website)

For informal discussion please contact: Nelleke van Helfteren Deputy Manager
(Tel: 01473 219772)

Address: 19 Tower Street
Ipswich
IP1 3BE

Vacancy: Energy Project Adviser

Contract: Initial 12 month Fixed term (Subject to funding)

Salary:
£16,604 – £18,278 – pro rata depending on experience

Hours: 14 – 21 hours per week (Negotiable over 2-4 days)

Closing Date: Friday 25 November 2016

Interview Date: TBA

Ipswich Citizens Advice is looking for a well organised Energy Project Adviser to join our rapidly expanding Money Advice Services Team.

The post holder will carry out (predominantly) telephone based energy assessments and provide advice to clients who are referred to us by our partner organisation. This work may include tasks such as identifying grants, arranging specialist appointments, helping them to switch supplier or tariffs.

A clear and confident telephone manner is essential for this role and, although not essential, it would be preferable for the post holder to have some knowledge or experience in the areas of either energy, money, debt, welfare, advice, law, housing, or benefits.

The post holder will also receive recognised training, support and supervision to enable them to provide more in-depth casework and advice to our clients as the project demands.

For application forms please contact:
Sarah James-Ford – Admin Support
Tel: 01473 2199770 or contact via the contact us page

For informal discussion please contact:
Helen Bloomfield, Money Advice Service Manager
Tel: 01473 298631

Address: 19 Tower Street, Ipswich, IP1 3BE