Tag Archives: funding

Citizens Advice Ipswich celebrates after receiving £96,000 from the National Lottery to support our welfare benefits casework

Citizens Advice Ipswich celebrates after receiving £96,000 from the National Lottery to support our welfare benefits casework

Local Advice Charity, Citizens Advice Ipswich, is today celebrating after being awarded just over £90,000 in National Lottery funding to support welfare benefits casework. The grant will fund our welfare benefits specialist to help clients maximise their income through benefits claims and appeals.

Citizens Advice Ipswich has been running since 1974 and is staffed by around 60 volunteers and 32 staff. Access to and problems with welfare benefits is the most sought-after area of advice with over 2000 clients receiving advice on benefits in 2020.

Understanding how to access the benefits system when it is needed for people losing their jobs, starting a family, becoming sick or reaching retirement age is a complicated journey. Our welfare benefits work covers supporting people to understand the benefits system and work out if they are entitled to a benefit and at what rate. We help people apply for Universal Credit and other benefits for people on low incomes. We help people understand disability benefits, housing and council tax reductions and work out how they can be as well off as possible. We also support people to challenge decisions made that they think are wrong. In the last year we have supported clients improve their income to the tune of around £500,000 in total through in-depth benefits advice casework. This generous grant will underpin this work and ensure it carries on for another three years.

The new funding from The National Lottery Community Fund, which distributes money raised by National Lottery players for good causes and is the largest community funder in the UK, will fund a specialist caseworker to take these complex cases.

At the same time, Citizens Advice Ipswich will carry on with training new advisers into benefits advice work to increase our capacity in the years to come which we know from our statistics will continue to be a burgeoning work area for us.

Nicky Willshere, Chief Officer at Citizens Advice Ipswich, says:

“We’re delighted that The National Lottery Community Fund has recognised our work in this way. Now, thanks to National Lottery players we will be able to press on with our work to maximise incomes for some of the least well off in Ipswich. This is vital because coming out of COVID and supporting people affected by the disease and its economic impacts, Citizens Advice will continue to be a lifeline for the community.”

Petition against funding cuts to Citizens Advice in Suffolk

Suffolk County Council has told Citizens Advice charities operating across the county that it is proposing to halve and then withdraw its funding support. The full council will vote in February on the proposal. Suffolk County Council funding was worth £375,000 to Citizens Advice across Suffolk during 2017/18.

Citizens Advice is already a cost-effective service. Last year, the work done in Suffolk by our 425 volunteers was officially valued at more than £2.4 million. In 2017/18 they helped people write off £7.8 million in debt. National research shows that for every £1 invested in Citizens Advice in Suffolk we generated at least £3.52 in savings to government and public services and £20.84 in wider economic and social benefits.

What would this mean?

This would lead to a significantly reduced service for people in Suffolk. The number of staff and volunteers available to give advice would have to be drastically reduced. The volunteer advisers provide quality assured advice on a wide range of issues such as debt, disability benefits, housing, employment and relationships.

In a joint statement, the Chief Officers of Citizens Advice in Suffolk said:

“We are local charities and we rely on local support. The funding we receive from Suffolk County Council enables us to make a real difference in the lives of people across the county and we are very grateful for that. Our top priority is always the people who need us. The number of people we see continues to grow and our dedicated team of staff and volunteers is committed to serving them. If agreed, these cuts would be a significant reduction in our budgets and will lead to difficult choices. We will work closely with our partners, staff and volunteers to make the best decisions we can in the circumstances.”

What can you do?

We are asking everyone in Suffolk to sign and share a petition against the cuts. Go to https://you.38degrees.org.uk/p/citizensadviceinsuffolk to sign the petition.

Please share the petition with friends and family, by email or social media.

As well as signing and sharing the petition you can help by:

Press Release – Citizens Advice services threatened by proposed withdrawal of County Council funding

Suffolk County Council has told Citizens Advice charities operating across the county that it is proposing to end its funding support.

The full council will vote in February on whether to withdraw the funding, which was worth £375,000 to Citizens Advice across Suffolk during 2017/18. Almost 22,000 people sought help from Citizens Advice in the county last year.

John Ashton, Chair of Sudbury and District Citizens Advice, speaking on behalf of the Citizens Advice network in Suffolk, said:

“While future funding is never guaranteed, we are dismayed that Suffolk County Council is proposing to withdraw all funding from Citizens Advice in the county.”

“We are seriously concerned about the impact of this proposal on our communities, especially on the most vulnerable. It would be very difficult to find alternative sources of funding in time to ensure continuity of service.”

“The Suffolk Trustees and Chief Officers will now consider all options for managing a potentially reduced budget, should the decision remain unchanged. We will work hard to deliver the best outcome that we can for the people of Suffolk.”

In a joint statement, the Chief Officers of Citizens Advice in Suffolk said:

“We are local charities and we rely on local support. The funding we receive from Suffolk County Council enables us to make a real difference in the lives of people across the county and we are very grateful for that.”

“Our top priority is always the people who need us. The number of people we see continues to grow and our dedicated team of staff and volunteers is committed to serving them.”

“National research shows that for every £1 invested in Citizens Advice we generate at least £1.88 in savings to government and public services and £11.43 in wider economic and social benefits.”

“If agreed, these cuts would be a significant reduction in our budgets and will lead to difficult choices. We will work closely with our partners, staff and volunteers to make the best decisions we can in the circumstances.”

This press release has been published on behalf of all Managers of Local Citizens Advice across Suffolk.