Contract: Initial 12 month Fixed term (Subject to funding)
Salary: £16,604 – £18,278 – pro rata depending on experience
Hours: 14 – 21 hours per week (Negotiable over 2-4 days)
Closing Date: Friday 25 November 2016
Interview Date: TBA
Ipswich Citizens Advice is looking for a well organised Energy Project Adviser to join our rapidly expanding Money Advice Services Team.
The post holder will carry out (predominantly) telephone based energy assessments and provide advice to clients who are referred to us by our partner organisation. This work may include tasks such as identifying grants, arranging specialist appointments, helping them to switch supplier or tariffs.
A clear and confident telephone manner is essential for this role and, although not essential, it would be preferable for the post holder to have some knowledge or experience in the areas of either energy, money, debt, welfare, advice, law, housing, or benefits.
The post holder will also receive recognised training, support and supervision to enable them to provide more in-depth casework and advice to our clients as the project demands.
For application forms please contact:
Sarah James-Ford – Admin Support
Tel: 01473 2199770 or contact via the contact us page
For informal discussion please contact:
Helen Bloomfield, Money Advice Service Manager
Tel: 01473 298631
Address: 19 Tower Street, Ipswich, IP1 3BE