Salary: Negotiable depending on accreditation and experience
Hours: Up to 37.5 hours per week (PT or Job share considered)
Closing Date: Friday 11th August 2017
Interview Date: Thursday 17th & Friday 18th August 2017
Ipswich Citizens Advice is looking for an experienced and well organised Money Adviser/ Debt Caseworker to join our expanding Money Advice Team.
The successful candidate will provide an in-depth casework service to the organisation’s clients working face to face as well as by telephone. You will therefore need a good working knowledge of money and debt advice, the ability to prioritise cases efficiently and the ability to work as part of a team.
Ideally, you will be a qualified Debt Relief Order Intermediary although this is not essential it is expected you will have reasonable experience to enable you to work towards achieving this status.
For application forms please contact: Sam Darr – Admin Support Assistant
Tel: 01473 219770
or Contact: via this website
For informal discussion please contact: Nelleke Van Helfteren – Deputy Manager
Tel: 01473 219772
or Contact: via this website
Ipswich Citizens Advice welcomed the opportunity to join with partners Ipswich Borough Council, Eastern Savings and Loans credit union and the Coffee Caravan to promote Money Safety Week.
Nicky Willshere, Chief Officer at Ipswich Citizens Advice said:
“As things get tight for people, we know from our clients how easy it is to become a target for loan sharks and other illegal lenders. We have seen at first hand the misery people can suffer at the hands of loan sharks and know that unmanageable debt can cause worry and illness. We are here to offer free and confidential support and guidance for people with money troubles.”
“We have seen the need for advice on all sorts of issues grow in Ipswich and in response to this we have opened two outreach drop in clinics:”
Whitton Health Clinic on Meredith Road, Tuesdays 9.30 – 12.00
Hawthorn Surgery on Hawthorn Drive Thursdays 9.30 – 12.00
“We have also been building our Money Advice Team to skill us up to give advice and support for budgeting, income maximisation and debt remedies, including insolvencies such as bankruptcy, Debt Relief Orders and Individual Voluntary Arrangements.”
“Nicky continued: “Falling into debt can create a vicious circle of misery in people’s lives. Some of the people we help with debt problems have other difficulties in their lives and together these can lead to significant emotional and mental distress”.
Sometimes called the fourth emergency service, Citizens Advice know how crippling debt can be. Having got help from us, 4 out of 5 clients felt less stressed, just under half said their physical health had improved and 20% of clients had better relationships with others having sought advice.
If you have fallen victim to a Loan Shark, remember – you haven’t done anything illegal. Come and speak with one of our advisers, we’re here to help.
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