Tag Archives: supervisor

Vacancy – Training Supervisor

Training Supervisor

Contract: Initially 24 month Fixed Term contract (subject to funding)

Salary: £18,300 pro rata

Hours: Full or Part-time work considered

Closing Date: 15th July 2019

Interview Date: tba

An exciting opportunity has arisen at Ipswich & District Citizens Advice Tower Street office for a Training Supervisor. The role is to provide a recruitment service for volunteers and paid staff and to support them through their learning journey within the organisation. This includes conducting inductions for new staff, organising training events and maintaining comprehensive records for all staff.

You will be confident with recent experience in organising training events and supporting learners. You will have excellent communication skills (both verbal and written) and feel comfortable communicating with a diverse team. You will have the ability to motivate individuals and provide constructive feedback in order to improve performance. You will have the experience to coach and mentor trainees to meet their full potential. You will have excellent organisation skills and be able to prioritise your own work to meet the needs of the organisation.

If you would like to be part of our busy team and help make a positive difference for the people of Ipswich then we would like to hear from you.

For an application form please contact: Vicki Markham – Administrator
(Tel: 01473 219770 or e-mail bureau@ipswichcab.org.uk)

For an informal discussion please contact: Nelleke van Helfteren Deputy Manager
(Tel: 01473 219772)

Vacancy ~ Generalist Advice Session Supervisor

Citizens Advice Ipswich is a dynamic and busy town centre advice agency serving a diverse urban and rural community. We are seeking to appoint to the following post:

Contract: Permanent

Salary: £17,332.61 pro rata

Hours: 22.5 per week (3 days a week (Monday, Tuesday plus 1 other)
(Job share considered)

Closing Date: 20th November 2015

Interview Date: Friday 27th November 2015

Citizens Advice Ipswich is looking for a dynamic individual with recent experience of Advice Session Supervision. The post holder will need to be trained to Citizens Advice generalist adviser level and will assist in the running of our Generalist Advice Office, including case checking and the supervision of our volunteer assessors and advisers. The post will require the effective and efficient management of the generalist advice service to clients in accordance with the Citizens Advice Membership and Standards Agreement. They will provide technical, practical and motivational support to the advice and reception team and therefore need to be committed to the CAB values and aims, well organised, confident and enjoy working in a busy team environment.

The post holder will also be expected to cover out-reach sessions delivered in various locations across the Ipswich District.

For application forms please contact: Jan Parcell – Senior Administrator (Tel: 01473 298634 or via the contact page on this site)

For informal discussion please contact: Nelleke van Helfteren, Deputy Manager (Tel: 01473 219772)

Address: 19 Tower Street, Ipswich, IP1 3BE