Salary: £17,000 per annum pro rata
Hours: 30 hours a week (full-time)
An exciting opportunity has arisen to join Citizens Advice Ipswich as the Front Desk Concierge for the joint building occupation of 19 Tower Street, Ipswich. This new role is to provide a professional first contact for all customers, staff and visitors who come to the building. The role will also be required to perform administrative tasks connected to the service provision of Citizens Advice as a whole.
To be successful in this role you will be able to provide excellent customer service, and always present and conduct yourself in a professional and courteous manner. You will have the ability to interpret and understand customer needs to enable you to refer them to the business unit that they require. You will understand the importance of security and data protection to ensure all those coming to the building are safe and their personal information is protected. You will have an open and friendly demeanour and be able to work as part of a diverse team.
If you think you would fit the description above and would like to join our dedicated and professional team then please contact Nazmin Khan (admin support) for an application form at email@example.com or on (01473) 219770.
If you would like to talk about the role please contact Margaret Vane (Citizens Advice Operations Manager) on: 01473 932 320.
Closing Date: Monday 8th February 2021
Interview Date: Thursday 18th February 2021