About Us – Citizens Advice Ipswich

Citizens Advice Ipswich’s response to the passing of the Universal Credit and Personal Independence Payment Bill at second reading

02/07/202507/07/2025Nelleke

Citizens Advice’s response to the passing of the Universal Credit and Personal Independence Payment Bill at second reading 2 July 2025 Responding to the Universal Credit and Personal Independence Payment (Pip) Bill passing at second reading, Nicky Willshere, Chief Executive of Citizens Advice Ipswich, said: “We’re pleased the government has finally listened to concerns and […]

photo of a brown package tied with string

Ask Citizens Advice… How can I protect myself from parcel delivery scams?

20/06/202507/07/2025Nelleke

Ask Citizens Advice… How can I protect myself from parcel delivery scams? I got a text asking me to click on a link to reschedule a parcel delivery I’d missed. I was waiting for a parcel from Royal Mail at the time, so I clicked on the link and was asked to make a payment. […]

Buying a disability aid? info on a new campaign

Top shopping tips for consumers, as new data reveals a complaint is made about disability aids every hour

18/06/202513/06/2025Nelleke

Top shopping tips for consumers, as new data reveals a complaint is made about disability aids every hour New data from Citizens Advice reveals that the charity helped someone with a disability aid complaint every hour in the last year. Items like mobility vehicles, stairlifts and hearing aids are relied on by disabled people, and […]

Building Support Officer

17/06/202507/07/2025Nelleke

Building Support Officer Salary: £23,615 Hours: 37 hours a week (full-time but part-time considered) Location: Ipswich – Office based An exciting opportunity has arisen as we expand our VCFSE support services in Tower Street Ipswich. Citizens Advice Ipswich is facilitating the VCFSE community in both, Tower House 17 Tower Street and 19 Tower Street. Opening […]

Food bank shelves with Citizens Advice banner reading Make the most of your money

Money saving tips and energy advice at Top Up Shops

15/04/202515/04/2025Nelleke

As consumers start to budget for the higher prices which kicked in from the start of April across bills including energy, water and broadband, those on the lowest incomes are running out of options. Citizens Advice research shows that households in the lowest 10% for income already spend around two fifths (41%) of their earnings […]

Ex-volunteers! Come to celebrate 50 years of Citizens Advice Ipswich

18/11/202418/11/2024Nelleke

Ex-volunteers! Come to celebrate 50 years of Citizens Advice Ipswich Citizens Advice Ipswich is putting a call out to former volunteers and staff to invite them to celebrate their 50th Anniversary on Thursday 28 November at Ipswich Town Hall. The charity is holding its Annual General Meeting and really hopes that people who were involved […]

Introduction to our new Chair of Trustees

18/10/202407/10/2024Nelleke

Interview with Tom Griffin, Chair of Trustees We are very excited to introduce you all to our new Chair of Trustees, Tom Griffin, who has taken over from Stuart Pinnell. We are very thankful for Stuart’s leadership of the Trustee Board after the sad untimely death of Sophie Meudec, our former Chair. While Tom gets […]

Running the Ipswich Half Marathon for Citizens Advice Ipswich

17/09/202418/09/2024Nelleke

Running the Ipswich Half Marathon to raise funds for us Three case workers from Citizens Advice Ipswich are taking part in the Larking Gowen Ipswich Half Marathon on Sunday 22 September at 9.30am, cheered on by volunteers and colleagues who will be raising funds for the Charity. All three are experienced and regular runners who […]

Are you missing out on Pension Credit?

16/09/202417/09/2024Nelleke

Are you missing out on Pension Credit? Over a hundred thousand households across the East of England are missing out on Pension Credit, losing £3,900 a year on average. Citizens Advice Ipswich wants to make sure families in the Ipswich area are supporting their loved ones to check their entitlement to this vital welfare benefit. Following […]

Welcome to our new Chair of Trustees

16/08/202407/10/2024Nelleke

Welcome to our new Chair of Trustees The Trustee Board are pleased to announce the appointment of Tom Griffin LLB as the new Chair of Trustees at Citizens Advice Ipswich, with effect from August 2024. Tom Griffin, incoming Chair said: “I am delighted to be joining Citizens Advice Ipswich. It’s an honour to have been appointed […]

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