News

Online shopping traps caught out 8.5 million people in the last year

• Deceptive online retail tactics lead to 8.5 million people buying something they didn’t want, need or came to regret.
• Two thirds of people affected by these online traps said it negatively impacted household finances (an estimated 5.6 ...
  
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• Scams linked to Deliveries & Parcels, Banking and Investment Schemes (including Cryptocurrency) come top for 2023 in the East of England.
• 40 million people targeted by scammers so far this year, with over 450,000 people targeted in our region.

Parcel delivery scams are by far the most common ...

As people across Suffolk struggle with sky-high energy bills, Citizens AdviceIpswich shares practical advice for bringing down costs. The charity has teamed up with Energy Saving Trust to provide the following advice for making small savings around the home.*

• Turning your appliances off standby could save you £65 a ...
  
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79% of people in the East of England were targeted by scammers as the cost-of-living crisis bites 79% of people in the East of England have been targeted by a scammer so far this year as the cost-of-living crisis takes hold, new research by Citizens Advice Ipswich has found. Of ...

Scams Awareness Campaign This week sees the start of our annual Scams Awareness Campaign. For useful hints and tips on how to spot scams and stay safe, follow this link for full details. In the meantime, here are 3 types of scams you need to know about: 1. Competition Scams ...

Heating Oil Security There have been reports of oil theft from some of our clients, which comes at a time of increased fuel poverty and rising living costs. See our pdf on Heating Oil Security which outlines best practice to avoid the possibility of oil theft ...

Thank you to our amazing volunteers across Suffolk who use their different skills and experiences to help our clients with problems such as benefits, debt and housing ? With your hard work, across England and Wales Citizens Advice gave one-to-one advice to over 2.4 million people last year! ? Did ...

Struggling with your heating or energy bills? On a low income? Have a long-term illness or disability? If any of these apply, you could be eligible for a Surviving Winter grant, a once-a-year grant to help with the costs of your energy bills. Apply before the 20th of March to ...

Citizens Advice Ipswich is sharing five top tips to stay safe, while going green. Citizens Advice Ipswich is sharing five top tips to stay safe, while going green. Citizens Advice has found that in the East of England, 64% of adults are thinking about making their homes more energy efficient ...

National Consumer Week Today marks the beginning of our National Consumer Week. This year's theme: misleading environmental and energy efficiency claims. Read how to spot misleading energy claims and scams #NCWcitizensadvice.org.uk/ncw21-advice ...