Welcome to Citizens Advice Ipswich.

On this website you can find out more about Citizens Advice Ipswich, how to contact us, online advice and information, volunteering for us and our campaigning and fundraising work.

Advice

Our services:

We ask clients to acknowledge that we are a local charity and our General Advice Service is almost entirely run by volunteers; clients will be seen on a first come first served basis.

Please note, we are busiest on Monday and Tuesday mornings.

1. A level 1 assessment to work out with you your best next step(s). This brief assessment (lasting between 10 – 30 minutes) is to work out if you need an appointment to look at your issue in more depth or if we can give you the help that you need straight away. The assessment can be done in person (using the drop-in service) or on the telephone using the AdviceLine number below.

2. Following the level 1 assessment, where an in-depth advice session is needed, a level 2 appointment with an adviser or specialist adviser will be made.

19 Tower Street,
IPSWICH
IP1 3BE

AdviceLine: 0300 330 1151

OPENING TIMES

Service	Mon	Tue	Wed	Thu	Fri
AdviceLine	10am-4pm	10am-4pm	10am-4pm	10am-4pm	10am-4pm
Level 1 Assessments	9:30am-2pm	9:30am-2pm	9:30am-noon	9:30am-2pm	9:30am-2pm
Debt Clinic			1pm-3pm
Outreach		9:30am-12pm***	9:30am-12:30pm**	9:30am-12pm*
Level 2 Appointments	9:30am-4pm	9:30am-4pm	9:30am-noon	9:30am-4pm	9:30am-4pm
Digital Support Drop In	12:30pm-4pm		9:30am-1pm	9:30am-1pm

* Outreach at Hawthorn Drive Surgery IP2 0QQ
** Outreach at Gainsborough Community Library IP3 0RL
*** Outreach at Murrayside Learning Centre IP3 9JL