Welcome to Citizens Advice Ipswich.
On this website you can find out more about Citizens Advice Ipswich, how to contact us, online advice and information, volunteering for us and our campaigning and fundraising work.
Advice
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- Law and rights
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- Debt and money
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- Housing
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- Relationships
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- Welfare benefits
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- Discrimination, Tax, Education & Health
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- Consumer
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- Employment
Our services:
We ask clients to acknowledge that we are a local charity and our General Advice Service is almost entirely run by volunteers; clients will be seen on a first come first served basis.
Please note, we are busiest on Monday and Tuesday mornings.
1. A level 1 assessment to work out with you your best next step(s). This brief assessment (lasting between 10 – 30 minutes) is to work out if you need an appointment to look at your issue in more depth or if we can give you the help that you need straight away. The assessment can be done in person (using the drop-in service) or on the telephone using the AdviceLine number below.
2. Following the level 1 assessment, where an in-depth advice session is needed, a level 2 appointment with an adviser or specialist adviser will be made.
19 Tower Street,
IPSWICH
IP1 3BE
AdviceLine: 0300 330 1151
OPENING TIMES
| Service | Mon | Tue | Wed | Thu | Fri |
|---|---|---|---|---|---|
| AdviceLine | 10am-4pm | 10am-4pm | 10am-4pm | 10am-4pm | 10am-4pm |
| Level 1 Assessments | 9:30am-2pm | 9:30am-2pm | 9:30am-noon | 9:30am-2pm | 9:30am-2pm |
| Debt Clinic | 1pm-3pm | ||||
| Outreach | 9:30am-12pm*** | 9:30am-12:30pm** | 9:30am-12pm* | ||
| Level 2 Appointments | 9:30am-4pm | 9:30am-4pm | 9:30am-noon | 9:30am-4pm | 9:30am-4pm |
| Digital Support Drop In # | 12:30pm-4pm | 9:30am-1pm | 9:30am-1pm |
* Outreach at Hawthorn Drive Surgery IP2 0QQ
** Outreach at Gainsborough Community Library IP3 0RL
*** Outreach at Murrayside Learning Centre IP3 9JL
# 17 Tower Street