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Volunteers are vital to our service. If you have a few hours a week to spare and want to make a real difference, we’re always looking for volunteers at Citizens Advice Ipswich to help clients get the information and advice they need.

The right advice can change someone’s life and you could make a real difference by joining our friendly team.

Whether you want to enhance your CV, gain new skills and knowledge or give something back to your community, our volunteer roles come with full training to help our clients in Ipswich overcome problems such as benefits, money problems, family issues and employment.

Join our Advice Team

We hold regular volunteer introductions sessions. Email us at training@ipswichcab.org.uk for the next available date.

To apply to volunteer, you can download our Volunteer Application Pack which includes role descriptions and an application form, or you can pick up a pack at our office.

You can return your application form either by email to training@ipswichcab.org.uk or by dropping them in to our office.

If you have any questions about volunteering with us, you can speak to our training team on 01473 298 639 or by email.

Join our Trustee Board

Citizens Advice Ipswich is looking for new members to join our Trustee Board. We are seeking an enthusiastic individual with senior management experience to take on the role of People Management Portfolio Holder, as well as additional Trustees to strengthen our Board.

Citizens Advice Ipswich helps approximately 10,000 clients each year, dealing with around 30,000 individual issues. These include charitable support, debt, benefits and tax credits, employment, relationship matters, and housing issues. Alongside our core generalist advice service, we deliver a number of specialist projects. These services are provided by 36 paid staff and around 40 volunteers, who do an amazing job supporting some of the most vulnerable people in Ipswich and the surrounding districts.

We are entering an extremely busy and exciting period, with demand for our services higher than ever before. We are also seeking to attract new funding through innovative initiatives and partnerships. Citizens Advice Ipswich is a well-managed organisation with robust finances, and we have recently undergone a restructure to modernise and improve the way we deliver our services.

The Trustee Board shapes the charity’s strategy and provides overall direction. It supports and monitors the management team, acts as the employer for paid staff, ensures compliance with relevant laws and regulations, and oversees the charity’s finances. To support this work, each Trustee holds a portfolio of responsibilities, and we are looking to strengthen the Board through the recruitment of new members.

The Board generally meets in the evening, making it possible to fit volunteering around full-time or part-time work commitments.

Vice Chair, David Podd, says:

“Sitting on a Trustee Board can be excellent experience if you want to work in the charity sector. If you have experience in strategic management or possess other specialist skills, we would welcome an application from you. Join the team that helps steer Citizens Advice Ipswich and supports the delivery of the crucial services we provide to our community.”

If you are interested in being considered for the position of Trustee, please visit our website at www.citizensadviceipswich.org.uk, call 01473 219710, or email admin@ipswichcab.org.uk for further information and an application form.