Nelleke – Citizens Advice Ipswich

Citizens Advice Ipswich’s response to the passing of the Universal Credit and Personal Independence Payment Bill at second reading

02/07/202507/07/2025Nelleke

Citizens Advice’s response to the passing of the Universal Credit and Personal Independence Payment Bill at second reading 2 July 2025 Responding to the Universal Credit and Personal Independence Payment (Pip) Bill passing at second reading, Nicky Willshere, Chief Executive of Citizens Advice Ipswich, said: “We’re pleased the government has finally listened to concerns and […]

photo of a brown package tied with string

Ask Citizens Advice… How can I protect myself from parcel delivery scams?

20/06/202507/07/2025Nelleke

Ask Citizens Advice… How can I protect myself from parcel delivery scams? I got a text asking me to click on a link to reschedule a parcel delivery I’d missed. I was waiting for a parcel from Royal Mail at the time, so I clicked on the link and was asked to make a payment. […]

Buying a disability aid? info on a new campaign

Top shopping tips for consumers, as new data reveals a complaint is made about disability aids every hour

18/06/202513/06/2025Nelleke

Top shopping tips for consumers, as new data reveals a complaint is made about disability aids every hour New data from Citizens Advice reveals that the charity helped someone with a disability aid complaint every hour in the last year. Items like mobility vehicles, stairlifts and hearing aids are relied on by disabled people, and […]

Building Support Officer

17/06/202507/07/2025Nelleke

Building Support Officer Salary: £23,615 Hours: 37 hours a week (full-time but part-time considered) Location: Ipswich – Office based An exciting opportunity has arisen as we expand our VCFSE support services in Tower Street Ipswich. Citizens Advice Ipswich is facilitating the VCFSE community in both, Tower House 17 Tower Street and 19 Tower Street. Opening […]

Response to the government’s spending review and the reinstatement of winter fuel payment

10/06/202512/06/2025Nelleke

Response to the government’s spending review and the reinstatement of winter fuel payment 11 June 2025 Citizens Advice Ipswich welcomes the reinstatement of winter fuel payments to low-income pensioners as announced by the Government. The national charity continues to urge the government to reconsider proposals to cut disability benefits and make positive change by scrapping […]

photo of trainee advisers in a learning session

Why volunteer with us?

23/04/202523/04/2025Nelleke

Why volunteer with us? Our core team is the beating heart of our service and the additional volunteers who have joined us are helping us to get fighting fit for the help people across the Ipswich area need a this time of shrinking budgets and rising prices. We asked a couple of recent volunteer recruits […]

A graphic of the key stats for Ipswich's performance in 2024-25

Our year in numbers

23/04/202523/04/2025Nelleke

Nicky Willshere, CEO, shares her highlights in this Q & A Our year in numbers How does 2024-25 look now that it is over? In our 50th anniversary year Citizens Advice Ipswich made a huge difference to the people of Ipswich. I am pleased to say we achieved record income gains for our clients across […]

Food bank shelves with Citizens Advice banner reading Make the most of your money

Money saving tips and energy advice at Top Up Shops

15/04/202515/04/2025Nelleke

As consumers start to budget for the higher prices which kicked in from the start of April across bills including energy, water and broadband, those on the lowest incomes are running out of options. Citizens Advice research shows that households in the lowest 10% for income already spend around two fifths (41%) of their earnings […]

Ask Citizens Advice: Awful April money worries

15/04/202515/04/2025Nelleke

I’m worried about my debt and rising bills, and I want to know what support is available. Do you have any advice on managing rising costs and what to do if you fall into debt? With energy, water and broadband bills on the rise, it’s getting increasingly difficult for many people to cover their expenses. […]

Ask Citizens Advice: Affording the Council Tax

05/03/202505/03/2025Nelleke

I’ve recently found myself living alone after the breakdown of my relationship. My council tax bill is due soon, and I’m worried I won’t be able to afford to pay it on my own. I’m already struggling to cover the cost of my other bills. What can I do? You’re not alone in worrying about […]

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