James started volunteering with us almost 8 years ago and has recently moved on to another role in Suffolk. He tells us about how he progressed at Citizens Advice Ipswich from volunteer administrator to Receptionist to debt advice admin to benefits adviser to debt team manager. Phew! What made you decide to volunteer with Citizens…
I got a text asking me to click on a link to reschedule a parcel delivery I’d missed. I was waiting for a parcel from Royal Mail at the time, so I clicked on the link and was asked to make a payment. Luckily, my daughter told me the text is a scam and to…
After sixteen years as a volunteer with us, Chris F is moving on to pastures new. We asked him a few questions about his time at Citizens Advice Ipswich. In your time with us here, Chris, you have supported so many people. Our records only go back to the end of 2017 and in that…
The May advice column is here and this time it’s about how to protect yourself and prepare for the unexpected when booking a holiday abroad. It comes at a time of year when many of us will be booking a summer holiday. Whether it’s your first holiday in years or an annual tradition, going abroad…
Congratulations on the new job, hopefully you’re settling into the new role. There’s no need to be embarrassed about not understanding your payslip, it contains lots of information which can be tricky to get your head around but it is important to understand. Your payslip shows your pay, deductions and tax information. All employers are…
