We are very excited to introduce you all to our new Chair of Trustees, Tom Griffin, who has taken over from Stuart Pinnell. We are very thankful for Stuart’s leadership of the Trustee Board after the sad untimely death of Sophie Meudec, our former Chair. While Tom gets to grips with the task ahead of…
Top 5 scams you need to know It’s not always easy to spot scams. Scammers are coming up with new ways to manipulate people, which is why it’s important you know which signs to look out for and what steps you can take to protect yourself.Use our online tool to check if something might be…
I’ve got to move house and will be renting somewhere on my own for the first time.It’s exciting but there’s so much to think about and I’m worried things could gowrong. Do you have any tips or advice on what I should do when looking for a newhome?Whether you’re renting on your own or with…
My children are starting new schools in September, one is in primary school and the other secondary. Between uniforms, PE kit and knowing they’ll need to catch the bus each day the costs are adding up. I’m already pretty stretched, so I’m not sure how to cover these extra outgoings. Is there any help I…
James started volunteering with us almost 8 years ago and has recently moved on to another role in Suffolk. He tells us about how he progressed at Citizens Advice Ipswich from volunteer administrator to Receptionist to debt advice admin to benefits adviser to debt team manager. Phew! What made you decide to volunteer with Citizens…
I got a text asking me to click on a link to reschedule a parcel delivery I’d missed. I was waiting for a parcel from Royal Mail at the time, so I clicked on the link and was asked to make a payment. Luckily, my daughter told me the text is a scam and to…
Something has changed at Citizens Advice. At the last 3 general elections, our top advice issues were all about helping people access benefits they’re entitled to. Today, 2 of the top 3 are about the cost of living — energy problems, and food bank and emergency charitable support referrals. A decade ago, neither of these…
After sixteen years as a volunteer with us, Chris F is moving on to pastures new. We asked him a few questions about his time at Citizens Advice Ipswich. In your time with us here, Chris, you have supported so many people. Our records only go back to the end of 2017 and in that…
The May advice column is here and this time it’s about how to protect yourself and prepare for the unexpected when booking a holiday abroad. It comes at a time of year when many of us will be booking a summer holiday. Whether it’s your first holiday in years or an annual tradition, going abroad…
Congratulations on the new job, hopefully you’re settling into the new role. There’s no need to be embarrassed about not understanding your payslip, it contains lots of information which can be tricky to get your head around but it is important to understand. Your payslip shows your pay, deductions and tax information. All employers are…
