Income Maximisation Team
Anna Pipe
Energy & Income Maximisation Adviser
Have you seen an increase in your energy bills over the last 12 months?
Are you worried about the cost of heating your home and staying warm?
Ipswich Citizens Advice is here to help. We can recommend ways to save money
on your bills and provide advice on energy grants and schemes that may be available to you.
Our partnerships with Cadent Energy and additional funding from Suffolk County Council, as part of their work to address health inequalities, has enabled our small team to grow. We’re now able to offer holistic advice and support to Maximise Income through establishing if all benefit entitlements are being claimed, all discounts are being applied correctly, and working with our clients to ensure they’re able to access any additional support which may be applicable to their circumstances.
In the past year, our advisers have supported over 200 clients and increased their incomes by almost £2,000 each on average, a combined total of nearly £400,000.
Our advice service is completely free, and we can assist with a wide range of issues.
How we can help
We can help you with:
- Finding the cheapest energy supplier and tariff
- Helping you to understand your energy bill
- Practical energy advice on ways to reduce energy consumption, including getting the most from your heating system
- Advice and support in raising a complaint with your energy supplier
- Dealing with fuel debts, including helping to negotiate affordable payment arrangements
- Providing information on grants for heating costs, insulation, and other energy efficiency measures
- Helping you budget for future energy usage
- Ensuring you’re receiving the correct benefit entitlement
- Identifying and supporting you to apply for grants
Contact us:
By telephone:
Please call our free Ipswich Adviceline on 0808 278 7867. Lines are open between 9am – 5pm, Monday to Friday.
By email:
Please send us a message to get in touch with the team.