We supported a private renter whose rent has gone up by 25%. *Gerome is facing financial difficulties after significant increase in rent – private landlord increased by £260 per month from £1000 to £1260. His working hours have been reduced and now has further to travel to work (and increased travel costs) after employer shuts…
Michael from our Money Advice Team submitted a claim for Council Tax Reduction on behalf of a client after identifying a likely entitlement. The Council have come back with an adjusted bill giving a refund to the client of £833.98. The client – an older person with a number of debts sent Michael this email:…
*Julie has recently taken on the responsibility of her friend’s children on top of her own after her friend passed away. Money is very tight.While the benefits and other support are being sorted out, Julie has run out of money for food and heating. The children also need clothing, but again, she lacks the funds…
*Shona came to us for help after she was dismissed during her probation period at a new job for making unsatisfactory progress, despite being told she was ‘one of the best performers on the training courses’. Shona has an ongoing health condition which her employer was aware of when they hired her. Unfortunately, she needed to…
“Never in my wildest dreams did I think I could get this kind of support. I am so so grateful for everything you have done,” is what *Alex fed back to us after contacting us for help. *Alex needed help after buying a second-hand sofa that turned out to be infested with bed bugs. These…
Sharon helped a client with a claim for Attendance Allowance which had been rejected on immigration grounds. Sharon was able to identify the document needed in the client’s bundle of papers and so had the decision overturned so the client was awarded the High-rate with back dating to the date of claim of almost £2000.
*Barry was self-employed. He contracted Long Covid and had drawn down a pension which he and his family had been living off since he had been unable to work. He was very worried about making ends meet. Like many self-employed people, he didn’t think he would be entitled to any help from the state. We…
Our Income Maximisation Team work with clients to identify areas that save them money and boost income into the household. *Jeanette fed back to one of our project funders having had support for much needed domestic items and to sort inadequate heat and mould in her Housing Association property. She had stopped showering and using…
