Skip to content

News Releases

New website for Citizens Advice Ipswich improves access to advice and information

Citizens Advice Ipswich launches its new website this week specifically designed to make it easier for clients to find the help they need. New features include one click access to online advice, all pages can be translated into community languages and the outreach advice options are clearly marked. Nicky Willshere, Chief Executive Officer said: “Citizens…

Student volunteers can boost job prospects and make a difference to people’s lives, says Citizens Advice Ipswich

Students who want to improve their job prospects in the face of economic uncertainty and the rise of AI while helping people in their community are being urged to find out more about volunteering with Citizens Advice Ipswich. Ahead of Student Volunteering Week (9th-15th February), the charity is launching an appeal for students from all…

Top tips from Citizens Advice Ipswich for Energy Savers Week

To make the most of this year’s Energy Savers Week (19-26 February) take a take tour around the house, while we highlight the simple changes and swaps that could help people save money.   At a time when fuel debts top the list of worries for clients approaching us for help with debt and energy prices continue to rise we are using this consumer awareness week to point out how households can…

A Fresh Look for Our Historic Home

We are delighted to share that Tower House, our beautiful Grade II listed building, has recently received a well-deserved facelift. The long-anticipated stoneworks on the front portico have now been completed, restoring this striking feature to its former glory. The craftsmanship involved in the stonework has been widely praised, and we’ve already received a wave…

51st AGM Announcement

Citizens Advice Ipswich will hold our 51st Annual General Meeting on Thursday 27th November at 2:00pm at Tower House, 17 Tower Street, IP1 3BE. In addition to the formal business of the AGM, we are pleased that in this time of significant change for the town and county we will be joined by Kirsten Alderson,…

Energy Advice Helpline to boost income maximisation support from Citizens Advice Ipswich

Citizens Advice Ipswich is proud to be joining a scheme funded by UK Power Networks to reduce fuel poverty across the East of England by offering tailored energy advice. Citizens Advice Ipswich joins four not-for-profit and social impact organisations; the National Energy Foundation, We Are Group, Citizens Advice Essex and Citizens Advice Arun & Chichester,…

A Fresh Look for Our Historic Home

We are delighted to share that Tower House, our beautiful Grade II listed building, has recently received a well-deserved facelift. The long-anticipated stoneworks on the front portico have now been completed, restoring this striking feature to its former glory. The craftsmanship involved in the stonework has been widely praised, and we’ve already received a wave…

Citizens Advice’s response to the passing of the Universal Credit and Personal Independence Payment Bill at second reading

2 July 2025 Responding to the Universal Credit and Personal Independence Payment (Pip) Bill passing at second reading, Nicky Willshere, Chief Executive of Citizens Advice Ipswich, said:  “We’re pleased the government has finally listened to concerns and stepped back from rushing through devastating changes for disabled people. However, even with these last minute concessions, there…

Top shopping tips for consumers, as new data reveals a complaint is made about disability aids every hour

New data from Citizens Advice reveals that the charity helped someone with a disability aid complaint every hour in the last year. Items like mobility vehicles, stairlifts and hearing aids are relied on by disabled people, and are designed to help them navigate their everyday lives. But Citizens Advice has found that more than two…