News Releases

2 July 2025 Responding to the Universal Credit and Personal Independence Payment (Pip) Bill passing at second reading, Nicky Willshere, Chief Executive of Citizens Advice Ipswich, said:  “We’re pleased the government has finally listened to concerns and stepped back from rushing through devastating changes for disabled people. However, even with these last minute concessions, there…

New data from Citizens Advice reveals that the charity helped someone with a disability aid complaint every hour in the last year. Items like mobility vehicles, stairlifts and hearing aids are relied on by disabled people, and are designed to help them navigate their everyday lives. But Citizens Advice has found that more than two…

11 June 2025 Citizens Advice Ipswich welcomes the reinstatement of winter fuel payments to low-income pensioners as announced by the Government. The national charity continues to urge the government to reconsider proposals to cut disability benefits and make positive change by scrapping the two-child cap. Chief Executive, Nicky Willshere said: “The winter fuel allowance really…

As consumers start to budget for the higher prices which kicked in from the start of April across bills including energy, water and broadband, those on the lowest incomes are running out of options. Citizens Advice research shows that households in the lowest 10% for income already spend around two fifths (41%) of their earnings…

Citizens Advice Ipswich is putting a call out to former volunteers and staff to invite them to celebrate their 50th Anniversary on Thursday 28 November at Ipswich Town Hall. The charity is holding its Annual General Meeting and really hopes that people who were involved along the way will come along to help commemorate this milestone.…

As part of its multi-streamed Income Maximisation team, Citizens Advice Ipswich piloted an energy advice project to help vulnerable people experiencing fuel poverty funded by The Cadent Foundation. After this pilot which demonstrated valuable and life-changing work by the caseworkers, the funding for the project has been extended by a further year. Thanks to this additional…

Citizens Advice Ipswich was delighted that three case workers ran the Larking Gowen Ipswich Half Marathon on Sunday 22 September, cheered on by volunteers and colleagues and the Ipswich crowds across the town. All three are experienced and regular runners who have totted up 24 half marathons between them, both in this country and abroad. The crowds…

Over a hundred thousand households across the East of England are missing out on Pension Credit, losing £3,900 a year on average. Citizens Advice Ipswich wants to make sure families in the Ipswich area are supporting their loved ones to check their entitlement to this vital welfare benefit. Following the changes to the entitlement to Winter…

Three case workers from Citizens Advice Ipswich are taking part in the Larking Gowen Ipswich Half Marathon on Sunday 22 September at 9.30am, cheered on by volunteers and colleagues who will be raising funds for the Charity. All three are experienced and regular runners who have totted up 24 half marathons between them, both in this country…

The Trustee Board are pleased to announce the appointment of Tom Griffin LLB as the new Chair of Trustees at Citizens Advice Ipswich, with effect from August 2024. Tom Griffin, incoming Chair said: “I am delighted to be joining Citizens Advice Ipswich. It’s an honour to have been appointed the new Chair, and I’m looking forward…