Contact Details

Contact Details

Call us

For advice, please call our Ipswich Adviceline on:

0808 278 7867

This line is open 9am - 5pm, Tuesday to Friday
(closed on Mondays and bank holidays)

If you need to change or cancel an existing appointment, please call 01473 298 633.
This number is for appointment queries only - no advice can be given on this line.

Office Switchboard: 01473 219 770
For management, accounts, administration, partner organisations and press enquiries.
This number is not for client use - our business support staff cannot transfer calls to advice teams.

Email us

For advice, please send us a message and our advisers aim to respond within 5 working days.

Visit us

Please note, there might unfortunately be days where we're not able to offer a drop-in service or see you face-to-face at the moment.
Our Core service is mainly delivered by volunteers, and the extremely high demand for our services is limiting the service we can offer at present.

Drop-in Advice Sessions: 9:30am - 3pm, Tuesday to Friday

These sessions are for initial assessments - if we can't resolve your query at this stage, we'll offer you an appointment to return for more detailed advice.

Citizens Advice Ipswich
Tower House
17 Tower Street

A map and parking information is available on our how to find us page.