Contact Details

Contact Details

Call us

For advice, please call our Suffolk Adviceline on:

0808 278 7868

9am - 5pm
Monday - Friday

If you need to change or cancel an appointment, please call 01473 298 633.
This number is for appointment queries only - no advice can be given on this line.

Office Switchboard: 01473 219 770
For management, accounts, administration, partner organisations and press enquiries.

Email us

Due to technical difficulties, we are currently unable to receive advice requests via email. We apologise for the inconvenience and hope to have this channel up-and-running again soon.
In the meantime, please contact us via phone or visit us in person for advice.

To contact us about anything else (not for advice), please email our administration team and they will forward your message to the correct person.

Visit us

Coronavirus: Our office is open and we are running our morning drop-in advice sessions, but the number of people we can see each day is limited. Therefore, please contact us by phone if you're able to do so.

Please consider wearing a face mask when visiting us

Drop-in Advice Sessions: 9:30am - 3pm, Monday to Friday

These sessions are for initial assessments - if we can't resolve your query at this stage, we'll offer you an appointment to return for more detailed advice.

Citizens Advice Ipswich
19 Tower Street

The entrance is at the back of the building, through the car park.

A map and parking information is available on our how to find us page.