Generalist Advice

Generalist Advice Team

Michael John
Advice Session Supervisor


Our General Advice Service is almost entirely supported by volunteers.
We take great pride in the quality of our advice training, with all our team
members equipped with the expertise and passion to guide you towards
your options and to support you in finding the advice that you need.

Our advice service is completely free, and we can assist with a wide range of issues.

How we can help

We can help you with any issue, including:

  • Employment/Self-employment
  • Consumer
  • Family and relationships (including divorce or separation)
  • Housing
  • Money and Debt
  • Utilities (energy and water)
  • Benefits
  • Universal Credit
  • Immigration

Contact us:

You can drop-in between 9:30am – 3pm Tuesday to Friday for advice.

Our Generalist Advice service is closed on Mondays.

You don’t need an appointment, but you might have to wait or we may need to ask you to return later if we’re busy.

Please see the how to find us page for our address details.

By telephone:

Please call the free Ipswich Adviceline on 0808 278 7867, open between 9am – 5pm, Tuesday to Friday


Please send us a message.