Daily Archives: 7 March 2018

Vacancy: Universal Credit Digital Support Officer

Contract: 12 month Fixed Term initially – subject to funding

Salary: £15, 500 pro rata (£8.05 per hour)

Hours: 12 hours per week 3 drop in sessions per week
Monday pm, Wednesday and Thursday am

Closing Date: 26 March 2018

Interview Date: Thursday 4 April 2018

Citizens Advice Ipswich are looking to recruit a digital support officer to assist clients using computer to make and maintain their claims for Universal credit.

The role is to assist client dropping in to use facilities, when required with navigating around computer system to enable them to make claims for and maintain claims for Universal Credit. Universal Credit increases to Full Service in Ipswich on 25 April 2018. A friendly disposition and computer literacy are essential alongside good communications skills.

This is an Information and Guidance role, not an advice role

For application forms please contact: Vicki Parish – Administrator
(Tel: 01473 219770 or via contact page on this site)

For informal discussion please contact: Nelleke van Helfteren Deputy Manager
(Tel: 01473 219772)

Address: 19 Tower Street

Role Description [PDF]