Building Support Officer

Building Support Officer Salary: £23,615 Hours: 37 hours a week (full-time but part-time considered) Location: Ipswich – Office based Closing date: 9am 30 June 2025 An exciting opportunity has arisen as we expand our VCFSE support services in Tower Street Ipswich. Citizens Advice Ipswich is facilitating the VCFSE community in both, Tower House 17 Tower […]

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Vacancy – Casework Support Officer

Casework Support Officer Salary: £23,615 Hours: 37 hours a week (full-time but part-time considered) Location: Ipswich – Office based Closing date: 9am 30 June 2025 We’re looking for an enthusiastic and well-organised person to join our Money Advice Team as a Casework Support Officer. This vital role supports the work of our busy Money Advisers, […]

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Vacancy – Energy Telephone Advisers

Vacancy – Energy Telephone Advisers Salary: £23,615 pa (pro-rated) Hours: 37 hours a week (full-time but part-time considered) Closing Date: 9am 30 June 2025 An exciting opportunity has arisen as we expand our Energy and Income Maximisation offer in Ipswich. We’re looking for an enthusiastic and well-organised person to deliver energy advice to the highest […]

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image of a radiator with a hand checking it is warm

Response to the government’s spending review and the reinstatement of winter fuel payment

Response to the government’s spending review and the reinstatement of winter fuel payment 11 June 2025 Citizens Advice Ipswich welcomes the reinstatement of winter fuel payments to low-income pensioners as announced by the Government. The national charity continues to urge the government to reconsider proposals to cut disability benefits and make positive change by scrapping […]

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photo of trainee advisers in a learning session

Why volunteer with us?

Why volunteer with us? Our core team is the beating heart of our service and the additional volunteers who have joined us are helping us to get fighting fit for the help people across the Ipswich area need a this time of shrinking budgets and rising prices. We asked a couple of recent volunteer recruits […]

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A graphic of the key stats for Ipswich's performance in 2024-25

Our year in numbers

Nicky Willshere, CEO, shares her highlights in this Q & A Our year in numbers How does 2024-25 look now that it is over? In our 50th anniversary year Citizens Advice Ipswich made a huge difference to the people of Ipswich. I am pleased to say we achieved record income gains for our clients across […]

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