Ask Citizens Advice… Worried about falling behind on energy bills again
After last winter, I’m really worried about falling behind on my energy bills again as we head into the colder months. We’re careful about what we use but with small kids it’s hard. What can I do if I’m struggling to keep up with payments? It's understandable to feel anxious ...
UKPN funds new Energy Advice helpline
UKPN funds new Energy Advice helpline ...
A Fresh Look for Our Historic Home
A Fresh Look for Our Historic Home We are delighted to share that Tower House, our beautiful Grade II listed building, has recently received a well-deserved facelift. The long-anticipated stoneworks on the front portico have now been completed, restoring this striking feature to its former glory. The craftsmanship involved in ...
Vacancy – Social Prescribing Manager
Social Prescribing Manager Hours: Full Time (part time considered) Starting Salary: £28,000 (to be reviewed after 6-month probation period) Location: Ipswich Town Centre – Office Based We are seeking an experienced, enthusiastic and well-organised person to join our Senior Management Team to lead and manage our Social Prescribing Advice Services. ...
Ask Citizens Advice… Getting a refund for a booked event
I’m starting to book tickets for Christmas events, but I’ve seen lots of stories in the news about people being left out of pocket if these are cancelled at the last minute, which is making me nervous. How can I get a refund if this happens to me? Keep an ...
Our impact in 2024-25
Citizens Advice Ipswich reached 50 years of delivering service in July 2024. The AGM in November 2024 was held in Ipswich Town Hall the same venue that the initial public meeting to form Ipswich’s own Citizens Advice office was held back in 1973. In the reporting period the business undertook ...
Citizens Advice Ipswich’s response to the passing of the Universal Credit and Personal Independence Payment Bill at second reading
Citizens Advice's response to the passing of the Universal Credit and Personal Independence Payment Bill at second reading 2 July 2025 Responding to the Universal Credit and Personal Independence Payment (Pip) Bill passing at second reading, Nicky Willshere, Chief Executive of Citizens Advice Ipswich, said: "We're pleased the government has ...
Ask Citizens Advice… How can I protect myself from parcel delivery scams?
Ask Citizens Advice… How can I protect myself from parcel delivery scams? I got a text asking me to click on a link to reschedule a parcel delivery I’d missed. I was waiting for a parcel from Royal Mail at the time, so I clicked on the link and was ...
Top shopping tips for consumers, as new data reveals a complaint is made about disability aids every hour
Top shopping tips for consumers, as new data reveals a complaint is made about disability aids every hour
- Faulty goods make up more than two thirds (69%) of disability aid issues reported to the charity’s national Consumer Service
- Citizens Advice Ipswich is sharing top tips for buying a disability ...
Response to the government’s spending review and the reinstatement of winter fuel payment
Response to the government's spending review and the reinstatement of winter fuel payment 11 June 2025 Citizens Advice Ipswich welcomes the reinstatement of winter fuel payments to low-income pensioners as announced by the Government. The national charity continues to urge the government to reconsider proposals to cut disability benefits and ...
