News

51st AGM Announcement Citizens Advice Ipswich will hold our 51st Annual General Meeting on Thursday 27th November at 2:00pm at Tower House, 17 Tower Street, IP1 3BE. In addition to the formal business of the AGM, we are pleased that in this time of significant change for the town and ...

Read More

Top 5 scams you need to know It’s not always easy to spot scams. Scammers are coming up with new ways to manipulate people, which is why it’s important you know which signs to look out for and what steps you can take to protect yourself.
Use our online tool to ...

There’s a scam out there for everyone, says Citizens Advice Ipswich An estimated 6% of people across the East of Englandwere caught out by a scam in the past year, according to new research by Citizens Advice. And this year’s scams awareness campaign 20 October to 2 November is focussing ...

After last winter, I’m really worried about falling behind on my energy bills again as we head into the colder months. We’re careful about what we use but with small kids it’s hard. What can I do if I’m struggling to keep up with payments? It's understandable to feel anxious ...

UKPN funds new Energy Advice helpline ...

A Fresh Look for Our Historic Home We are delighted to share that Tower House, our beautiful Grade II listed building, has recently received a well-deserved facelift. The long-anticipated stoneworks on the front portico have now been completed, restoring this striking feature to its former glory. The craftsmanship involved in ...

I’m starting to book tickets for Christmas events, but I’ve seen lots of stories in the news about people being left out of pocket if these are cancelled at the last minute, which is making me nervous. How can I get a refund if this happens to me? Keep an ...

Citizens Advice Ipswich reached 50 years of delivering service in July 2024. The AGM in November 2024 was held in Ipswich Town Hall the same venue that the initial public meeting to form Ipswich’s own Citizens Advice office was held back in 1973. In the reporting period the business undertook ...

Citizens Advice's response to the passing of the Universal Credit and Personal Independence Payment Bill at second reading 2 July 2025 Responding to the Universal Credit and Personal Independence Payment (Pip) Bill passing at second reading, Nicky Willshere, Chief Executive of Citizens Advice Ipswich, said:  "We're pleased the government has ...

Ask Citizens Advice… How can I protect myself from parcel delivery scams? I got a text asking me to click on a link to reschedule a parcel delivery I’d missed. I was waiting for a parcel from Royal Mail at the time, so I clicked on the link and was ...

Read More