Category: News

One of our advisers is available every Wednesday at Ipswich’s Yorkshire Building Society branch providing free, confidential and impartial advice to anyone who needs it. Find out more ⤵ ybs.co.uk/citizens-advice

Increasing numbers of mortgage holders helped by Citizens Advice are unable to make ends meet as their essential costs soar and interest rate rises start to bite. Mortgage holders who’ve had detailed budgeting help as part of Citizens Advice’s debt advice process have gone from being one of the most protected groups to facing a […]

Online shopping traps caught out 8.5 million people in the last year One in six people (8.5 million) ended up buying something they didn’t want, need or came to regret because of online shopping traps used by some retailers. This is according to new research by Citizens Advice released today. Deceptive online tactics commonly used […]

Parcel delivery scams are by far the most common scam faced by the public so far this year. That’s according to new research from Citizens Advice released as part of its scams awareness campaign. A shocking 60% of people in the East of England targeted by scammers had been on the receiving end of a […]

As people across Suffolk struggle with sky-high energy bills, Citizens AdviceIpswich shares practical advice for bringing down costs.  The charity has teamed up with Energy Saving Trust to provide the following advice for making small savings around the home.* People must get all the support they’re entitled to These lifestyle changes still might not cover […]

79% of people in the East of England were targeted by scammers as the cost-of-living crisis bites 79% of people in the East of England have been targeted by a scammer so far this year as the cost-of-living crisis takes hold, new research by Citizens Advice Ipswich has found. Of those people targeted by a […]

Scams Awareness Campaign This week sees the start of our annual Scams Awareness Campaign. For useful hints and tips on how to spot scams and stay safe, follow this link for full details. In the meantime, here are 3 types of scams you need to know about: 1. Competition Scams Often found on Instagram, fake […]

Heating Oil Security There have been reports of oil theft from some of our clients, which comes at a time of increased fuel poverty and rising living costs. See our pdf on Heating Oil Security which outlines best practice to avoid the possibility of oil theft.

Struggling with your heating or energy bills? On a low income? Have a long-term illness or disability? If any of these apply, you could be eligible for a Surviving Winter grant, a once-a-year grant to help with the costs of your energy bills. Apply before the 20th of March to ensure that you receive this […]