The Rotary Club of Ipswich Wolsey have agreed to sponsor a much-needed makeover of the Training Room at Citizens Advice Ipswich. The Club have paid for computers and presentation equipment for the room plus new chairs and desks. This means that volunteers can access the training materials they need in a purpose-designed space to make sure they are equipped with the knowledge and access to tools needed to provide the quality chartermarked advice given to clients, whether by phone, email or face to face.
Bob Boxall-Hunt, Chair of Trustees said:
‘Citizens Advice Ipswich are immensely grateful for this sponsorship to update our facilities for our volunteers. We currently run one induction course per month plus ongoing training and individual coaching sessions for trainee advisers. The new equipment being funded by the Rotary Club means that our core funding can be used to support other essential services for the smooth running of the service.’
Our service relies heavily on the people who generously give their time to volunteer for us, in the past year, 9,946 hours of time was donated by our team. They work tirelessly in such a professional manner to support the community and create a wonderful working environment for everyone. I can’t thank Team Ipswich enough and now I would like to add my thanks to Rotary Club of Ipswich Wolsey for this generous gift.’
Hours volunteered in 2018-19 ~ 9,9465
Client contacts ~ 10,768
Issues dealt with ~ 18,923