Author: James

Please note the changes to our opening times over the festive period: Monday 22 December Closed to Drop-ins Tuesday 23 December Open Wednesday 24 December Open until Midday Thursday 25 December Closed Friday 26 December Closed       Monday 29 December Closed Tuesday 30 December Closed Wednesday 31 December Closed Thursday 1 January Closed […]

Citizens Advice Ipswich will hold our 49th Annual General Meeting on Friday 27th October at 2:00pm. It’s a public meeting and all are welcome to attend. Our president David Sheepshanks will be saying a few words to mark the occasion. Date: Friday 27th October 2023Time: 2:00pmVenue: Citizens Advice Ipswich, Tower House, 17 Tower Street, Ipswich, […]

One of our advisers is available every Wednesday at Ipswich’s Yorkshire Building Society branch providing free, confidential and impartial advice to anyone who needs it. Find out more ⤵ ybs.co.uk/citizens-advice

Increasing numbers of mortgage holders helped by Citizens Advice are unable to make ends meet as their essential costs soar and interest rate rises start to bite. Mortgage holders who’ve had detailed budgeting help as part of Citizens Advice’s debt advice process have gone from being one of the most protected groups to facing a […]

Online shopping traps caught out 8.5 million people in the last year One in six people (8.5 million) ended up buying something they didn’t want, need or came to regret because of online shopping traps used by some retailers. This is according to new research by Citizens Advice released today. Deceptive online tactics commonly used […]

Parcel delivery scams are by far the most common scam faced by the public so far this year. That’s according to new research from Citizens Advice released as part of its scams awareness campaign. A shocking 60% of people in the East of England targeted by scammers had been on the receiving end of a […]

As people across Suffolk struggle with sky-high energy bills, Citizens AdviceIpswich shares practical advice for bringing down costs.  The charity has teamed up with Energy Saving Trust to provide the following advice for making small savings around the home.* People must get all the support they’re entitled to These lifestyle changes still might not cover […]

Universal Credit cut: Everything you need to know Over the last few weeks, people claiming Universal Credit will have received notifications about a cut to their benefits this autumn. Benefits experts at Citizens Advice Ipswich, which is campaigning against the cut, set out what this means for claimants. When will the cut happen? As it […]

Citizens Advice responds to FCA announcement on loyalty penalty in insurance markets Matthew Upton, Director of Policy at Citizens Advice, said: “It’s more than two years since we submitted our super-complaint on the £4 billion-a-year loyalty penalty paid by consumers across the mortgages, savings, mobile, insurance and broadband markets. We’re pleased to see the FCA […]