photo of trainee advisers in a learning session

Why volunteer with us?

Why volunteer with us? Our core team is the beating heart of our service and the additional volunteers who have joined us are helping us to get fighting fit for the help people across the Ipswich area need a this time of shrinking budgets and rising prices. We asked a couple of recent volunteer recruits […]

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A graphic of the key stats for Ipswich's performance in 2024-25

Our year in numbers

Nicky Willshere, CEO, shares her highlights in this Q & A Our year in numbers How does 2024-25 look now that it is over? In our 50th anniversary year Citizens Advice Ipswich made a huge difference to the people of Ipswich. I am pleased to say we achieved record income gains for our clients across […]

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Funding to transform lives through Ipswich Energy Caseworker Project

Funding to transform lives through Ipswich Energy Caseworker Project As part of its multi-streamed Income Maximisation team, Citizens Advice Ipswich piloted an energy advice project to help vulnerable people experiencing fuel poverty funded by The Cadent Foundation. After this pilot which demonstrated valuable and life-changing work by the caseworkers, the funding for the project has been […]

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Vacancy – Trainee Advice and Quality Supervisor

Trainee – Advice and Quality Supervisor Starting Salary:       £23,150 (rising to £24,150 upon completion of training and probation) Hours:                       Full Time (37 hours a week), Part Time considered Location:                  Ipswich Town Centre – Office Based We are looking for an enthusiastic and ambitious adviser to join our Core Team and to support our generalist advice […]

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Vacancy – Contracted Advice Services Manager

Contracted Advice Services Manager Starting Salary:       £27,500Hours:                       37 hours a week (Monday – Friday)Location:                  Ipswich Town Centre – Office Based We are looking for an enthusiastic and well-organised person to join our Management Team and to support our contracted advice services programs. This senior role supports the work of our contracted advisers, who work with […]

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Photo of Chris F infront of photo of Ipswich in early 20th century

From Adviser to Tour Guide

From Adviser to Tour Guide After sixteen years as a volunteer with us, Chris F is moving on to pastures new. We asked him a few questions about his time at Citizens Advice Ipswich. In your time with us here, Chris, you have supported so many people. Our records only go back to the end […]

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Image of an anonymous payslip showing headings such as tax, EE NIC, Uniondue, Med Ins

Understanding your payslip

Understanding your payslip I’ve just got my first payslip from a new job, I’m slightly embarrassed to say I don’t understand what all the different sections refer to. How do I know what each means and if it’s correct? Congratulations on the new job, hopefully you’re settling into the new role. There’s no need to […]

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