Ask Citizens Advice… How can I protect myself from parcel delivery scams? I got a text asking me to click on a link to reschedule a parcel delivery I’d missed. I was waiting for a parcel from Royal Mail at the time, so I clicked on the link and was asked to make a payment. […]
Continue Reading
Top shopping tips for consumers, as new data reveals a complaint is made about disability aids every hour New data from Citizens Advice reveals that the charity helped someone with a disability aid complaint every hour in the last year. Items like mobility vehicles, stairlifts and hearing aids are relied on by disabled people, and […]
Continue Reading
Response to the government’s spending review and the reinstatement of winter fuel payment 11 June 2025 Citizens Advice Ipswich welcomes the reinstatement of winter fuel payments to low-income pensioners as announced by the Government. The national charity continues to urge the government to reconsider proposals to cut disability benefits and make positive change by scrapping […]
Continue Reading
Why volunteer with us? Our core team is the beating heart of our service and the additional volunteers who have joined us are helping us to get fighting fit for the help people across the Ipswich area need a this time of shrinking budgets and rising prices. We asked a couple of recent volunteer recruits […]
Continue Reading
Nicky Willshere, CEO, shares her highlights in this Q & A Our year in numbers How does 2024-25 look now that it is over? In our 50th anniversary year Citizens Advice Ipswich made a huge difference to the people of Ipswich. I am pleased to say we achieved record income gains for our clients across […]
Continue Reading
As consumers start to budget for the higher prices which kicked in from the start of April across bills including energy, water and broadband, those on the lowest incomes are running out of options. Citizens Advice research shows that households in the lowest 10% for income already spend around two fifths (41%) of their earnings […]
Continue Reading
I’m worried about my debt and rising bills, and I want to know what support is available. Do you have any advice on managing rising costs and what to do if you fall into debt? With energy, water and broadband bills on the rise, it’s getting increasingly difficult for many people to cover their expenses. […]
Continue ReadingI’ve recently found myself living alone after the breakdown of my relationship. My council tax bill is due soon, and I’m worried I won’t be able to afford to pay it on my own. I’m already struggling to cover the cost of my other bills. What can I do? You’re not alone in worrying about […]
Continue ReadingDealing with damp in rented homes Damp and mould has built up in our home over the winter. It started around thewindows but now it’s spread. I’ve been chasing our letting agency, who say they’llspeak to our landlord but there’s been no action and I’m really worried about how thismight affect our health. Our tenancy […]
Continue Reading
Ex-volunteers! Come to celebrate 50 years of Citizens Advice Ipswich Citizens Advice Ipswich is putting a call out to former volunteers and staff to invite them to celebrate their 50th Anniversary on Thursday 28 November at Ipswich Town Hall. The charity is holding its Annual General Meeting and really hopes that people who were involved […]
Continue Reading