After last winter, I’m really worried about falling behind on my energy bills again as we head into the colder months. We’re careful about what we use but with small kids it’s hard. What can I do if I’m struggling to keep up with payments? It’s understandable to feel anxious about energy bills at this […]
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UKPN funds new Energy Advice helpline
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A Fresh Look for Our Historic Home We are delighted to share that Tower House, our beautiful Grade II listed building, has recently received a well-deserved facelift. The long-anticipated stoneworks on the front portico have now been completed, restoring this striking feature to its former glory. The craftsmanship involved in the stonework has been widely […]
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I’m starting to book tickets for Christmas events, but I’ve seen lots of stories in the news about people being left out of pocket if these are cancelled at the last minute, which is making me nervous. How can I get a refund if this happens to me? Keep an eye on the organiser’s website […]
Continue ReadingCitizens Advice Ipswich reached 50 years of delivering service in July 2024. The AGM in November 2024 was held in Ipswich Town Hall the same venue that the initial public meeting to form Ipswich’s own Citizens Advice office was held back in 1973. In the reporting period the business undertook a year three Leadership Self-Assessment […]
Continue ReadingCitizens Advice’s response to the passing of the Universal Credit and Personal Independence Payment Bill at second reading 2 July 2025 Responding to the Universal Credit and Personal Independence Payment (Pip) Bill passing at second reading, Nicky Willshere, Chief Executive of Citizens Advice Ipswich, said: “We’re pleased the government has finally listened to concerns and […]
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Ask Citizens Advice… How can I protect myself from parcel delivery scams? I got a text asking me to click on a link to reschedule a parcel delivery I’d missed. I was waiting for a parcel from Royal Mail at the time, so I clicked on the link and was asked to make a payment. […]
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Top shopping tips for consumers, as new data reveals a complaint is made about disability aids every hour New data from Citizens Advice reveals that the charity helped someone with a disability aid complaint every hour in the last year. Items like mobility vehicles, stairlifts and hearing aids are relied on by disabled people, and […]
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As consumers start to budget for the higher prices which kicked in from the start of April across bills including energy, water and broadband, those on the lowest incomes are running out of options. Citizens Advice research shows that households in the lowest 10% for income already spend around two fifths (41%) of their earnings […]
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Ex-volunteers! Come to celebrate 50 years of Citizens Advice Ipswich Citizens Advice Ipswich is putting a call out to former volunteers and staff to invite them to celebrate their 50th Anniversary on Thursday 28 November at Ipswich Town Hall. The charity is holding its Annual General Meeting and really hopes that people who were involved […]
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