Top 5 scams you need to know It’s not always easy to spot scams. Scammers are coming up with new ways to manipulate people, which is why it’s important you know which signs to look out for and what steps you can take to protect yourself.Use our online tool to check if something might be […]
Continue Reading
After last winter, I’m really worried about falling behind on my energy bills again as we head into the colder months. We’re careful about what we use but with small kids it’s hard. What can I do if I’m struggling to keep up with payments? It’s understandable to feel anxious about energy bills at this […]
Continue Reading
I’m starting to book tickets for Christmas events, but I’ve seen lots of stories in the news about people being left out of pocket if these are cancelled at the last minute, which is making me nervous. How can I get a refund if this happens to me? Keep an eye on the organiser’s website […]
Continue Reading
Ask Citizens Advice… How can I protect myself from parcel delivery scams? I got a text asking me to click on a link to reschedule a parcel delivery I’d missed. I was waiting for a parcel from Royal Mail at the time, so I clicked on the link and was asked to make a payment. […]
Continue Reading
Why volunteer with us? Our core team is the beating heart of our service and the additional volunteers who have joined us are helping us to get fighting fit for the help people across the Ipswich area need a this time of shrinking budgets and rising prices. We asked a couple of recent volunteer recruits […]
Continue Reading
Nicky Willshere, CEO, shares her highlights in this Q & A Our year in numbers How does 2024-25 look now that it is over? In our 50th anniversary year Citizens Advice Ipswich made a huge difference to the people of Ipswich. I am pleased to say we achieved record income gains for our clients across […]
Continue Reading
I’m worried about my debt and rising bills, and I want to know what support is available. Do you have any advice on managing rising costs and what to do if you fall into debt? With energy, water and broadband bills on the rise, it’s getting increasingly difficult for many people to cover their expenses. […]
Continue ReadingI’ve recently found myself living alone after the breakdown of my relationship. My council tax bill is due soon, and I’m worried I won’t be able to afford to pay it on my own. I’m already struggling to cover the cost of my other bills. What can I do? You’re not alone in worrying about […]
Continue ReadingDealing with damp in rented homes Damp and mould has built up in our home over the winter. It started around thewindows but now it’s spread. I’ve been chasing our letting agency, who say they’llspeak to our landlord but there’s been no action and I’m really worried about how thismight affect our health. Our tenancy […]
Continue Reading
Want to make changes to how you spend your money? Sometimes tackling your finances can feel overwhelming, but small steps can make a big difference. #TalkMoney week starts on the 4th and we’re encouraging people to do 1 thing: plan ahead. When you’re shopping for goods and services Budgeting and tracking Future expenses Savings Building […]
Continue Reading