Top tips from Citizens Advice Ipswich for Energy Savers Week To make the most of this year’s Energy Savers Week (19-26 February) take a take tour around the house, while we highlight the simple changes and swaps that could help people save money. At a time when fuel debts top the list of worries for clients approaching us for help with debt and energy prices continue to rise we are using […]
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Ask Citizens Advice… Who to call if you’re hit by a power cut during a storm I’m worried about losing power due to stormy weather. I keep imagining being stuck in the cold, struggling to feed the kids, with no way of contacting people. What should I do if this happens, and is there anything […]
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Ask Citizens Advice… Setting up a lasting power of attorney A friend has suddenly fallen ill, which has made me think about getting my affairs in order. I’ve heard of setting up a lasting power of attorney, but I don’t really know where to begin, or if I really need to, as I’m not very […]
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Top 5 scams you need to know It’s not always easy to spot scams. Scammers are coming up with new ways to manipulate people, which is why it’s important you know which signs to look out for and what steps you can take to protect yourself.Use our online tool to check if something might be […]
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After last winter, I’m really worried about falling behind on my energy bills again as we head into the colder months. We’re careful about what we use but with small kids it’s hard. What can I do if I’m struggling to keep up with payments? It’s understandable to feel anxious about energy bills at this […]
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I’m starting to book tickets for Christmas events, but I’ve seen lots of stories in the news about people being left out of pocket if these are cancelled at the last minute, which is making me nervous. How can I get a refund if this happens to me? Keep an eye on the organiser’s website […]
Continue ReadingAsk Citizens Advice… Understanding my payslip I’ve just returned to work after a long time out of the workforce and I’m slightly embarrassed to say I don’t understand what all the different sections of my payslip refer to. How do I know what each means? Payslips contain lots of information which can be overwhelming at […]
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Ask Citizens Advice… How can I protect myself from parcel delivery scams? I got a text asking me to click on a link to reschedule a parcel delivery I’d missed. I was waiting for a parcel from Royal Mail at the time, so I clicked on the link and was asked to make a payment. […]
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Why volunteer with us? Our core team is the beating heart of our service and the additional volunteers who have joined us are helping us to get fighting fit for the help people across the Ipswich area need a this time of shrinking budgets and rising prices. We asked a couple of recent volunteer recruits […]
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Nicky Willshere, CEO, shares her highlights in this Q & A Our year in numbers How does 2024-25 look now that it is over? In our 50th anniversary year Citizens Advice Ipswich made a huge difference to the people of Ipswich. I am pleased to say we achieved record income gains for our clients across […]
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