Our impact in 2024-25

Citizens Advice Ipswich reached 50 years of delivering service in July 2024. The AGM in November 2024 was held in Ipswich Town Hall the same venue that the initial public meeting to form Ipswich’s own Citizens Advice office was held back in 1973. In the reporting period the business undertook a year three Leadership Self-Assessment […]

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A graphic of the key stats for Ipswich's performance in 2024-25

Our year in numbers

Nicky Willshere, CEO, shares her highlights in this Q & A Our year in numbers How does 2024-25 look now that it is over? In our 50th anniversary year Citizens Advice Ipswich made a huge difference to the people of Ipswich. I am pleased to say we achieved record income gains for our clients across […]

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Funding to transform lives through Ipswich Energy Caseworker Project

Funding to transform lives through Ipswich Energy Caseworker Project As part of its multi-streamed Income Maximisation team, Citizens Advice Ipswich piloted an energy advice project to help vulnerable people experiencing fuel poverty funded by The Cadent Foundation. After this pilot which demonstrated valuable and life-changing work by the caseworkers, the funding for the project has been […]

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Photo of Chris F infront of photo of Ipswich in early 20th century

From Adviser to Tour Guide

From Adviser to Tour Guide After sixteen years as a volunteer with us, Chris F is moving on to pastures new. We asked him a few questions about his time at Citizens Advice Ipswich. In your time with us here, Chris, you have supported so many people. Our records only go back to the end […]

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Image of an anonymous payslip showing headings such as tax, EE NIC, Uniondue, Med Ins

Understanding your payslip

Understanding your payslip I’ve just got my first payslip from a new job, I’m slightly embarrassed to say I don’t understand what all the different sections refer to. How do I know what each means and if it’s correct? Congratulations on the new job, hopefully you’re settling into the new role. There’s no need to […]

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