Our impact in 2024-25

Citizens Advice Ipswich reached 50 years of delivering service in July 2024. The AGM in November 2024 was held in Ipswich Town Hall the same venue that the initial public meeting to form Ipswich’s own Citizens Advice office was held back in 1973. In the reporting period the business undertook a year three Leadership Self-Assessment […]

Continue Reading
image of a radiator with a hand checking it is warm

Response to the government’s spending review and the reinstatement of winter fuel payment

Response to the government’s spending review and the reinstatement of winter fuel payment 11 June 2025 Citizens Advice Ipswich welcomes the reinstatement of winter fuel payments to low-income pensioners as announced by the Government. The national charity continues to urge the government to reconsider proposals to cut disability benefits and make positive change by scrapping […]

Continue Reading
photo of trainee advisers in a learning session

Why volunteer with us?

Why volunteer with us? Our core team is the beating heart of our service and the additional volunteers who have joined us are helping us to get fighting fit for the help people across the Ipswich area need a this time of shrinking budgets and rising prices. We asked a couple of recent volunteer recruits […]

Continue Reading
A graphic of the key stats for Ipswich's performance in 2024-25

Our year in numbers

Nicky Willshere, CEO, shares her highlights in this Q & A Our year in numbers How does 2024-25 look now that it is over? In our 50th anniversary year Citizens Advice Ipswich made a huge difference to the people of Ipswich. I am pleased to say we achieved record income gains for our clients across […]

Continue Reading

Funding to transform lives through Ipswich Energy Caseworker Project

Funding to transform lives through Ipswich Energy Caseworker Project As part of its multi-streamed Income Maximisation team, Citizens Advice Ipswich piloted an energy advice project to help vulnerable people experiencing fuel poverty funded by The Cadent Foundation. After this pilot which demonstrated valuable and life-changing work by the caseworkers, the funding for the project has been […]

Continue Reading

Vacancy – Trainee Advice and Quality Supervisor

Trainee – Advice and Quality Supervisor Starting Salary:       £23,150 (rising to £24,150 upon completion of training and probation) Hours:                       Full Time (37 hours a week), Part Time considered Location:                  Ipswich Town Centre – Office Based We are looking for an enthusiastic and ambitious adviser to join our Core Team and to support our generalist advice […]

Continue Reading

Vacancy – Contracted Advice Services Manager

Contracted Advice Services Manager Starting Salary:       £27,500Hours:                       37 hours a week (Monday – Friday)Location:                  Ipswich Town Centre – Office Based We are looking for an enthusiastic and well-organised person to join our Management Team and to support our contracted advice services programs. This senior role supports the work of our contracted advisers, who work with […]

Continue Reading